Modern Slavery Statement — Spring Cleaning

Spring Cleaning is committed to preventing any form of modern slavery in our operations and supply chain. This Modern Slavery Statement sets out our approach, policy and actions to ensure that forced labour, human trafficking and other forms of exploitation are not present in our cleaning services, spring-cleaning operations or any associated activities. We recognise our responsibility to uphold human rights and to maintain transparency about risks and mitigations.

Our Zero-Tolerance Policy

We have a strict zero-tolerance policy for modern slavery. All employees, subcontractors and suppliers are required to comply with our code of conduct and anti-slavery policy. Any instance of coercion, withholding of wages, debt bondage or restriction of movement will trigger immediate investigatory and disciplinary action, up to and including termination of contracts and referral to law enforcement where appropriate.

The scope of this statement covers direct hires, agency staff, franchise partners and third-party vendors engaged in cleaning, maintenance and support services. Spring Cleaning's modern slavery measures apply across domestic and international activities and to all service levels, including deep-clean projects and routine janitorial work. We require transparency from partners and expect them to adopt equivalent standards in their policies and practices.

To give effect to our commitments we conduct regular supplier audits and risk assessments. Our audit programme is risk-based: suppliers in higher-risk countries or sectors receive deeper scrutiny. Audits include documentation review, interviews with management, site visits and, where feasible, conversations with workers. Audit findings result in remediation plans with defined timelines and follow-up checks.

We carry out pre-engagement due diligence and ongoing monitoring for critical suppliers and contractors. Key controls include:

• Verification of employment records and payroll practices;
• Assessment of recruitment channels to prevent third-party exploitation;
• Contract clauses that prohibit forced labour and allow independent inspection.

Our procurement teams are trained to identify red flags in vendor relationships and to escalate concerns. We also deploy contractual protections such as the right to audit, termination rights for breaches, and remediation obligations. These measures strengthen our control over the supply chain for spring cleaning services and related procurement.

Reporting Channels and Whistleblowing

We provide multiple reporting channels for suspected modern slavery, including anonymous options. Employees and third parties can report concerns through internal hotlines, secure email reporting, or designated compliance officers. All reports are assessed promptly, investigated impartially, and treated confidentially. We maintain a strict no-retaliation stance to protect reporters and witnesses.

When an issue is verified, we pursue remediation focused on the welfare of affected workers. Remedial steps may include payment of withheld wages, provision of safe repatriation, medical or legal assistance, and cooperation with authorities. Spring Cleaning collaborates with industry groups and NGOs to support victims and to develop best-practice responses across the cleaning sector.

Governance and Annual Review — responsibility for modern slavery oversight resides with senior management and the compliance committee. We publish this statement annually and review our policies, due diligence processes, audit outcomes and training programmes each year. The annual review assesses effectiveness, updates risk ratings and sets targets for improvement in supplier engagement and staff education.